Credit Analyst

at  Vertex Inc

Job Description:
Manage accounts receivable analysis as related to invoicing, collections, contracts, customer accounts, and AR metrics. Support collections projects to ensure monthly cash targets and DSO objectives are met. Drive credit analysis process for new and existing customers.

Essential job functions and responsibilities:

• Prepare AR related analytics relative to Days Sales Outstanding, AR aging, customer billing, and payments each month to drive collection efficiencies
• Reconcile customer accounts as related to invoices, credits, payments, and contract amendments where needed with the ability to refine data and recommend courses of action
• Credit analysis of existing and prospect customers
• Ensure existing customer payment performance is evaluated periodically to validate existing payment terms
• Establish and monitor compliance with credit checks on a risk scoring basis
• Manage reporting for the AR team, including development of new reports and improving existing
• Ensure customer satisfaction by develop mutually beneficial, long-lasting relationships with both internal and external customers
• Knowledge of Vertex Business Model: Develop an understanding of operational and strategic processes/initiatives within the organization and how they are best coordinated with A/R and Collections processes
• Collaborate with Work Group and other Work Areas: Proactively review processes and suggest areas for improvement/updating. Work with cross functional partners and internal customers to develop interdepartmental processes that increase the operational efficiency of the organization, drive cash flow, and reductions in Days Sales Outstanding
• Provide backup, support and collaborate with other collectors/Accounts Receivable Specialists as needed, and participate in other projects, learning initiatives, or duties as assigned

Supervisory responsibilities:

• N/A

Knowledge, skills and abilities:

• Ability to work with both internal and external customers to identify and resolve complex issues associated with B2B collections and billing.
• Excellent communication skills, both written and verbal
• Ability to work independently and make fast, yet thoughtful decisions, prioritize workload, thrive in a fast-paced environment, meet deadlines, and bring new ideas/improvements to the work group
• Ability to review and interpret contracts related to financial obligations of the customer and organization
• Ability to quickly learn new operating systems and associated programs and process mapping of these systems.
• Detail oriented with sound understanding of order to cash cycle
• Proficient in MS Office, with concentration in advanced Excel, including pivot tables and dashboarding as well as Power BI experience.

EDUCATION, TRAINING:

• Bachelor’s degree in Business, Finance, or Accounting; or equivalent years’ work experience.
• 6+ years B2B collection, credit, general accounting and customer facing experience required.
• Understanding of basic GAAP concepts required
• Experience in a SaaS industry preferred
• ERP knowledge is required – (Preferably Workday and Salesforce CPQ)

Essential job functions and responsibilities:

• Prepare AR related analytics relative to Days Sales Outstanding, AR aging, customer billing, and payments each month to drive collection efficiencies
• Reconcile customer accounts as related to invoices, credits, payments, and contract amendments where needed with the ability to refine data and recommend courses of action
• Credit analysis of existing and prospect customers
• Ensure existing customer payment performance is evaluated periodically to validate existing payment terms
• Establish and monitor compliance with credit checks on a risk scoring basis
• Manage reporting for the AR team, including development of new reports and improving existing
• Ensure customer satisfaction by develop mutually beneficial, long-lasting relationships with both internal and external customers
• Knowledge of Vertex Business Model: Develop an understanding of operational and strategic processes/initiatives within the organization and how they are best coordinated with A/R and Collections processes
• Collaborate with Work Group and other Work Areas: Proactively review processes and suggest areas for improvement/updating. Work with cross functional partners and internal customers to develop interdepartmental processes that increase the operational efficiency of the organization, drive cash flow, and reductions in Days Sales Outstanding
• Provide backup, support and collaborate with other collectors/Accounts Receivable Specialists as needed, and participate in other projects, learning initiatives, or duties as assigne