Credit and Collection Senior Analyst

at  Sanofi

ABOUT THE JOB

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives.
Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning.
We offer a diverse and dynamic environment that’s growing at pace. Over the past two years, Sanofi Business Operations (SBO) has doubled in size and increased its scope. As one department within SBO, we’re also part of something much bigger. This provides opportunities for learning, growing, job moves and a diversified, fulfilling career.

Key Responsibilities

• Deliver Credit and Collections management services to SBO as per their respective Service Level Agreements (SLAs).
• Participate in Review AR ageing reports, perform collection & dunning, escalate, and follow-up actions.
• To take charge of several countries for overall Credit Management and Collection activities
• Support/responding to enquiries from internal and external customers, Country Finance & Stakeholders
• Actively participate in credit assessment for new and existing customer, perform periodic customer credit review, as well as customer portfolio risk
• Participate in checking credit availability and manage blocked sales orders related to Overdue.
• Deliver operational KPIs and comply with Sanofi policies and guidelines, also to participate in continuous improvement initiatives.
• Actively participate in transition activities of Country Credit and Collection processes into SBS, including knowledge transfer, preparation of Work Instructions documentation and attending conference calls/meetings
• To update Standard Operating Procedure (SOP) as and when required and obtain validation from Team Lead/Manager
• To support ad-hoc projects implementation (New tools, Robotic Process Automation (RPA), process improvement projects)
• To participate in LEAN workshop, acquire LEAN mindset and work according to LEAN methodology.
• To proactively alert in issue/roadblock and propose solution to Team Lead/Manager.
• To manage any other tasks as assigned by Team Lead/Manager.

• Deliver Credit and Collections management services to SBO as per their respective Service Level Agreements (SLAs).
• Participate in Review AR ageing reports, perform collection & dunning, escalate, and follow-up actions.
• To take charge of several countries for overall Credit Management and Collection activities
• Support/responding to enquiries from internal and external customers, Country Finance & Stakeholders
• Actively participate in credit assessment for new and existing customer, perform periodic customer credit review, as well as customer portfolio risk
• Participate in checking credit availability and manage blocked sales orders related to Overdue.
• Deliver operational KPIs and comply with Sanofi policies and guidelines, also to participate in continuous improvement initiatives.
• Actively participate in transition activities of Country Credit and Collection processes into SBS, including knowledge transfer, preparation of Work Instructions documentation and attending conference calls/meetings
• To update Standard Operating Procedure (SOP) as and when required and obtain validation from Team Lead/Manager
• To support ad-hoc projects implementation (New tools, Robotic Process Automation (RPA), process improvement projects)
• To participate in LEAN workshop, acquire LEAN mindset and work according to LEAN methodology.
• To proactively alert in issue/roadblock and propose solution to Team Lead/Manager.
• To manage any other tasks as assigned by Team Lead/Manager