Credit and Collections Specialist

at  Weston Wood Solutions

ABOUT US

At Weston Wood Solutions, we are not just a company – we’re a global force in the millwork industry. As passionate distributors and manufacturers of top-tier millwork products, we deliver extraordinary value. Our secret sauce? It is the perfect blend of innovation, industry expertise, and exceptional customer service. We are proud to have our hard work recognized as one of Canada’s fastest-growing companies. We are the platinum recipient of the prestigious ’50 Best Managed Companies’ award. It is in our DNA to constantly seek out fresh ideas and innovative ways to get even better.

JOIN OUR TEAM AS A CREDIT AND COLLECTION SPECIALIST!

Are you a detail-driven professional who thrives in a fast-paced environment? We’re looking for an exceptional Credit and Collection Specialist to protect our business and drive growth. In this dynamic role, you’ll assess commercial credit risks, manage collections, and ensure our financial processes are both efficient and effective—all while collaborating with a supportive team.

SKILLS & ABILITIES:

o Strong understanding of credit fundamentals, including financial statement analysis.
o Exceptional attention to detail and excellent organizational skills to meet tight deadlines.
o Advanced Excel skills and overall proficiency in MS Office.
o Exceptional English verbal and written communication skills, with the ability to engage effectively with both clients and internal teams.
o Ability to work independently and collaboratively in a dynamic, shifting environment.
Nice-to-Have:
Industry experience, knowledge of credit insurance, and familiarity with GP Dynamics and/or Epicor bistrack.

• Analyze & Manage Credit: Evaluate commercial credit risks to maximize sales while minimizing bad debt. Set up new accounts and conduct annual credit reviews in line with company policies.
• Collection & Documentation: Collect outstanding receivables and meticulously document every customer interaction using our collection management system.
• Risk Assessment & Recommendations: Regularly analyze portfolio risk, receivables efficiency, and delinquency. Provide well-informed recommendations for high-risk accounts—including innovative solutions like alternative payment methods or securities.
• Collaboration & Conflict Resolution: Liaise diplomatically with internal stakeholders, including when declining client credit approvals, and work closely with the Sales team to swiftly resolve disputes.
• Process Improvement: Develop and enhance workflows, assist in creating credit policies, and contribute to special projects aimed at boosting overall efficiency.
• Client & Supplier Relations: Represent the company professionally during client visits and maintain strong relationships with trade suppliers.
• Ad Hoc Projects: Participate in special projects and finance-related initiatives, ensuring accurate reporting and adherence to deadlines.