Credit & Collections Analyst

at  East Penn Canada

At East Penn Canada, our people are the heart of our company. We put our employees and our clients first to build solid relationships with intention. We offer a vast range of diverse and rewarding career opportunities. We invite you to become part of an organization that has challenging opportunities, rewarding career paths, organization values, and a charismatic team.
Join our dedicated team of leading experts in the battery industry.

• Collecting overdue accounts following company guidelines and take appropriate action on delinquent accounts
• Releasing orders, notifying sales representatives of collection problems and recommending solutions
• Performing ongoing reconciliation and timely follow-through on commitments to both internal and external customers.
• Identifying and resolve customer billing issues for late payments by working with various departments.
• Investigating orders on credit hold, determine if a credit review is required to increase the customer credit limit and prepare analysis for approval according to company policy.
• Assisting with approving credit to new/renewing customers according to company policy. Making recommendations to Credit Manager of credit extensions as required.
• Investigating credit standings of new customers, setting terms of payment and determining the amount of credit to be extended based on company procedure.
• Preparing monthly analysis on customer with collection issues
• Preparing effective delivery of credit analysis for approval by the Credit Supervisor
• Performing regular credit reviews on existing accounts and updating credit limits by providing analysis of credit risk through investigating and analyzing any or all sources
• Positively communicating credit decisions and terms to Sales and Customer
• Electronic Filing and maintaining customer credit files to include credit apps and supporting documentation, bankruptcy files, tax exemption certificates, etc