Credit & Collections Specialist

at  Fujifilm

Overview:
FUJIFILM Healthcare Americas Corporation is a leading innovator in diagnostic and enterprise imaging solutions designed to meet the evolving needs of healthcare across prevention, diagnosis, and treatment. Fujifilm’s medical imaging portfolio includes solutions for digital radiography, mammography, computed tomography, magnetic resonance imaging, ultrasound, endoscopy, and endosurgery. The Synapse® Enterprise Imaging portfolio provides healthcare professionals with the imaging and data access needed to deliver a complete patient record. REiLI®, Fujifilm’s artificial intelligence initiative, combines Fujifilm’s rich image -processing heritage with cutting-edge AI innovations to inspire a new tier of clinical confidence. The In-Vitro Diagnostic portfolio provides the golden standard of molecular based immunoassay technology for liver surveillance, cutting edge clinical diagnostic chemicals for leading laboratories across the country and diagnostic chemicals for OEM white labeling products. The company is headquartered in Lexington, Massachusetts. For more information, please visit healthcaresolutions-us.fujifilm.com.
External US:
Job Title: Credit and Collections Specialist

QUALIFICATIONS

Experience:

• 3+ Years Collection experience preferred.

Educational requirements:

• Bachelor’s Degree.

Special skills or other job requirements:

• Strong communication, attention to detail and organizational skills.
• Proficiency in Microsoft Excel.
• SAP experience a plus.
• Salesforce experience a plus.

PHYSICAL REQUIREMENTS

The position requires the ability to perform the following physical demands and/or have the listed capabilities.

• The ability to sit up 75-100% of applicable work time.
• The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
• The ability to stand, talk, and hear for 75% of applicable work time.
• The ability to lift and carry up to ten pounds up to 20% of applicable work time.
• Close Vision: The ability to see clearly at twenty inches or less.

JOB PURPOSE

The Credit & Collections Specialist is a highly independent role with limited management oversight. The main purpose is to manage all accounts in one’s territory and develop them into high cash-generating zones. This position performs activities related to customer credit, collection, invoicing & dispute resolution

DUTIES AND RESPONSIBILITIES

• Ensure current/accurate Accounts Receivable positions for assigned accounts via collections, credit, research & analysis.
• Establish and maintain appropriate credit limits by analyzing DSO and external credit risk management tools and reports.
• Establish cross-departmental relationships to drive quick resolutions to any discrepancies in invoicing.
• Ensure the prompt payment of assigned accounts through persistent telephone, email,and written communication.
• Initiate customer retention through daily communication and develop strategy for on-time payments and preventing credit hold status.
• Assist with audit support collection and bad debt analysis.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.