Credit & Collections Specialist (late shift between 14:30 and 00:30)

at  Revvity

POSITION SUMMARY:

We are seeking a dedicated and detail-oriented Credit and Collections Specialist to join our team and support our US and Canada clients. The candidate will be responsible for managing a portfolio of customers, ensuring timely collection of outstanding balances, and minimizing bad debt. This role requires strong communication skills, proactive problem-solving abilities, and the capacity to work collaboratively with other teams.
Please note, this position’s working schedule is evening shifts (starting at 14:30 or 16:30) due to supporting North America’s clients.

ROLE DESCRIPTION:

• Collection of receivables for customers from English speaking clients,
• Regular verification of customers’ balance of accounts,
• Investigation of reasons for unpaid invoices, sending out of demand letters for payment,
• Mainly email but also occasionally phone communication with clients in English,
• Collection cycle and reduce Past Due Receivables improvement,
• Performing credit assessment and setting credit lines per Customer,
• Support Bad Debt Reserve and Write Off processes,
• Preparing regular management reports e.g. Scorecard, Collection Reports, A/R Ageing,
• Processing of all the clearing of all invoices with payments or credit notes using SAP,
• Liaison with Treasury Department to gather information of remittances with insufficient data,
• Cooperation with other internal departments of Revvity as: Customer Service, Procurement, General Ledger, Digital Transactions and more,
• And other duties assigned by the Direct Manager.

ROLE REQUIREMENTS:

• 2+ years of experience in Collections, Accounts Payables/Receivables or General Ledger.
• Knowledge and experience in SAP.
• Proficiency in Microsoft Excel.
• Excellent written and verbal communication skills.
• Proficiency in managing complex accounts
• Resourcefulness in problem-solving.
• Ability to work independently.
• High self-organization skills.
• Being proactive and taking initiative to implement positive change.
• Fluent in English (B2+) to ensure smooth communication with team members and clients.
• Ability to work evening shifts (starting 14:30 or 16:30).
• Ability to work from our office at least 2 times per month.