Credit & Collections Specialist

at  WilsonHCG

DESCRIPTION AND REQUIREMENTS

Work Location: Hybrid - 3 days in the office
Position Type: Contract, 12 months
Location: Downtown Toronto, ON
Hourly Range: $25-28/hr
Seeking a Credit and Collections Analyst for our global CPG client in Downtown Toronto. Reporting to the Sr. Director, Global Revenue and Contract Management, the Credit and Collections Analyst will be a key member of the Accounts Receivable Finance team. This role will provide the successful candidate with an opportunity to be part of a growing business, and to demonstrate critical thinking, problem solving, and the ability to succeed in a fast-paced, deadline-oriented environment.

• Support the Sr. Director and Manager in managing credit risk across the North America portfolio.
• Assist with the preparation and analysis of the Allowance for Doubtful Accounts (AFDA).
• Review and approve orders as required in a timely fashion, minimizing risk without unduly impeding delivery deadlines.
• Calculate and analyze DSO by entity and provide commentary to explain the movement.
• Partner closely with the deductions management team and accounts receivable team to ensure that deductions on the accounts receivable subledger are correctly coded.
• Assist in the walkthroughs and tests of key controls related to Sales Allowances and Accounts Receivable with internal audit, internal controls, and external audit.
• Support quarterly review and year end audit.
• Manage assigned accounts receivable portfolio of customers. Initiate follow-ups as required to support the collections process (Mid-tier and Specialty accounts).
• Follow-up through resolution for all invalid deductions, and credit balances per established timelines.
• Work with the Manager on all delinquent situations that require escalation.
• Monitor integrated accounts daily (EDI) to ensure rejections are identified promptly.
• Participate in monthly Key Accounts review.
• Support and resolve open Highradius (HRC) tickets by collaborating with project leads across North America, Asia, Europe, and Australia.
• Distribute monthly customer AR statements through the Highradius tool. Reconcile AR records (invoices, payments, credits, etc.), as needed.
• Process intercompany transactions.
• Perform ad hoc reports and other tasks/projects as assigned.