Credit Control Administrator

at  RENTOKIL

At Rentokil Initial, we are dedicated to safeguarding people and enhancing lives through our expertise in pest control, hygiene, and plant services.
As we continue to grow and set new standards in service, we have an exciting entry-level opportunity in our team. Based at our Mount Wellington branch, you will play a vital role in providing general administrative support to our team to enable them to achieve service excellence.

ABOUT US:

Rentokil Initial operates in New Zealand under the brands Rentokil, Initial and Ambius. As an international business services company, we employ over 57,000 employees in over 80 countries, bursting with passion and pride to make a positive difference for our customers and communities.
We hold strong to our values of Service, Relationships and Teamwork. What truly sets us apart is our people. We are a friendly and supportive team, driven by a passion to help protect people, enhance lives and preserve our planet, every day

WHAT YOU CAN BRING TO THIS ROLE:

• A mature and proactive attitude with the enthusiasm to quickly learn new processes and systems.
• Strong analytical skills and keen attention to detail, with a natural problem-solving ability.
• A dependable, trustworthy nature and a strong commitment to work ethic.
• Ability to succeed both independently and as part of a collaborative team.
• Knowledge of MS Suite and previous experience using finance or other systems.
• Excellent time management skills and ability to prioritise workload.
• Previous experience in an Accounts Receivable role, and/or Credit Control environment is preferable.

KEY RESPONSIBILITIES:

• Responding to client and internal customer queries through various communication methods.
• Preparing and reconciling spreadsheets to support specific accounts, portals and consolidations.
• Preparing documents for bad debt write-offs and refunds.
• Updating client contact records and any POs as required.
• Monitoring the Credit Control mailboxes and acting on customer queries in a timely manner.
• Performing client account reconciliations as required by the Credit Control team.
• Coordinating with Banking and Allocations to resolve missing remittance advice for proper fund allocation.