Credit Control Assistant

at  The Right Fuelcard Company

We are looking for a Part Time Credit Control Assistant to join us here at Right Fuelcard.
The purpose of the role is to contact customers to collect outstanding debt and minimise bad debt. We are looking for a passionate and driven credit controller, with a proven track record of handling a varied workload as part of a dynamic team.
The role will be 19 Hours a week and offer a day a week working from home.

A BIT ABOUT WHAT YOU’LL BE DOING

• Perform all daily/weekly department tasks in order to ensure effective debt collection, and minimise bad debt risk to the business
• To perform accurately and with strong attention to detail whilst working to tight deadlines.
• Logging customer communications to ensure consistency of service and experience.
• Providing assistance to the Credit Manager and other generic office duties include handling emails, monthly reporting, etc.
• Liaising with customers, as well as internal personnel, including the sales team.
• Ensure timely, assertive communication in order to minimize debts
• Monitoring and managing credit exposure reports on a daily basis, in order to minimise risk
• Processing accounts for further action if/when required, such as sending accounts legal and providing required information to our legal providers
• Contacting customers with regards to outstanding debt via telephone and email; ensuring timely payments
• Support the team and wider business by showing an innovative mindset at all times
• Bring forward ideas where there are potential improvements in processes and where efficiencies can be realised.
• To ensure that all core duties are delivered successfully.
• Responsible for the health and safety of yourself and those around you. You must adhere to all H&S policies, practices and escalate any issues in the correct way.
• You are required to act in a way that does not subject any other employees, potential employees, workers, or clients to direct or indirect discrimination, harassment, or victimisation.
• Ensure GDPR and confidentiality protocols are always complied with.
• Conduct yourself in line with Company values and Code of Conduct in order to maintain the Company’s integrity and a pleasant workplace.

Here at Right Fuel Card, we are proud of our fun and supportive culture where you are encouraged to reach your full potential. We want to support you to do your best work, have a good work life balance, and work flexibly whilst staying connected; so, we have designed a benefits package that strengthens our culture.

• Hybrid working Monday to Friday between 9am and 5pm and 3 pm finish on Fridays
• Quarterly bonus
• Holiday allowance of 26 days with an extra day’s leave per completed year plus bank holidays.
• A day off for your Birthday
• Enhanced maternity and paternity, and sick pay schemes, and you can buy and sell holidays
• Vitality, Health Shield Cash Plans, Cycle to Work Scheme, Employee Assistant Programmes, plus lots of social events
• Tech Purchase Scheme, Perks discounts, and Refer-a-Friend initiatives; benefit from travel M-Cards and get discounts on fuel
• Finally, for those that are passionate about their own personal development, we will give you £500 per year towards your training or qualifications