Credit Control Clerk

at  Prima Cheese

THE COMPANY:

Prima Cheese is a multi-award-winning cheese processing company with a 28-year heritage. It is a family-owned business, employing nearly 200 people and operates only within B2B markets where it has gained a reputation for quality, consistency and service. It is one of the biggest cheese suppliers of foodservice and food manufacturing within the UK and export their products to over 55 countries worldwide. With both domestic and international business, the company continues to grow and is looking to expand their team.

THE ROLE:

We are seeking a Credit Control Clerk to join our established Finance Department at our HQ in Seaham, County Durham. The successful candidate will assist in ensuring the financial stability of the company and developing and maintaining strong customer relations.

RESPONSIBILITIES:

• Develop and maintain strong customer relationships.
• Ensuring customer payments are received promptly and efficiently.
• Process and allocate payments to customer accounts.
• Reconcile customer accounts and resolve any queries.
• Manage overdue accounts and take relevant action where necessary.
• Report outstanding issues or potential problems with customers.
• Liaise and advise relevant departments on customer status.
• Manage cash expenses.
• Calculate discounts and raise credits as required.
• Complete driver reports and monitor order lists.
• Process credit applications and establish terms.
• Assist with the year-end external audit.
• Any other ad hoc duties as required.