Credit Control Manager

at  Leaders Romans Group

JOB SUMMARY AND KEY RESPONSIBILITIES

To oversee all credit control functions for the Commercial Credit Control team. The successful candidate will be responsible for leading and optimising credit control processes, ensuring the timely collection of receivables for the group while maintaining excellent customer service at all times. This role requires a confident leader who can manage a team to ensure continuous improvement and support development, capable of delivering results in a fast-paced environment.

KEY RESPONSIBILITIES:

• Monitor debtor balances to ensure a reduction in debtors DSO.
• Monthly review of the sales ledges all entities.
• Manage month end aged debt reporting.
• Ensure all stakeholders are duly informed of any concerns on outstanding (aged) debt.
• Ensure credit and collection policies and procedures are adhered to.
• Ensure credit limits are set and maintained.
• Maintain/update existing training documents.
• Build relationships with internal and external customers.
• Complete of month end tasks within the agreed time frame
• Act as the first point of contact for the commercial credit control team – 11 Team members.
• Attending credit control related meetings as and when required.
• Provide training and support for other team members.
• Manage legal process and act as first point of contact for the Solicitors.
• Have a clear understanding the end-to-end processes and deliver process improvements ideas for consideration.
• Provide support with ad-hoc duties/tasks as outlined by line manager.
• Complete bad debt provision for the group.
• Deliver excellent customer service through clear professional communication and supporting customer retention documentation.
• Collaborate with other departments to ensure alignment and integration of credit control activities with overall business objectives.