Credit Control Manager

at  SmartSearch

SmartSearch’s distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.
SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.

• Taking ownership of creating new and improving existing credit control procedures and controls to suit the need of the business as it grows and strive to deliver process improvements, ensuring procedures are followed by all involved
• Management responsibility for one member of staff, including personal development plans, and overseeing a small team of Accounts Administrators who support with some basic credit control tasks.
• Maintain and improve cashflow through diligent monitoring of customer accounts.
• Negotiating and setting up plans with customers to recover outstanding debts.
• Proactively and independently dealing with complex client queries, consulting and updating the Group Financial Controller / Head of Finance to provide action plans and regular updates.
• Liaising internally with business support, account managers, accounts team and legal department when required to ensure smooth and swift resolution of any issues.
• Issuing County Court Claims and County Court Judgments and logging claims on MCOL.
• Instructing Enforcement then liaising with them on this.
• Completing proof of debt forms and dealing with administrations, liquidations and dissolved companies.
• Introduce and take ownership of appropriate credit control MI / KPIs as well as preparing a month end report for Group FC and CFO
• Leading regular credit control meetings with the Head of Finance / Group Financial Controller to provide updates on key issues and actions being taken.
• Identifying bad debt risk and ensuring debts are carried at their recoverable amount through effectively liaising with the accounts team to assess the bad debt provision.
• Communicating effectively with the accounts team to ensure bad debts and bad debt provisions are accurately recorded at month end.
• Coaching and upskilling the credit control team.