Credit Control Team Member

at  Auckland Council

HE ANGITŪTANGA: THE OPPORTUNITY

Auckland Council’s Group Treasury department has an amazing opportunity to join the Credit Control team on a permanent basis.
This role is in a great city location, based in the central city with a café onsite, and a great team to work with! The Credit Control team manage Council’s debt by reducing liabilities and working on debt collection processes.
As a Credit Control team member, you will work in this space to deliver excellent customer service and escalation resolution. You’ll ensure all transactional queries are resolved in an efficient and professional manner. You may also be required to look after debt in other portfolios as a learning development opportunity.
For a copy of the position description please click here

WE WILL BE LOOKING FOR SPECIFIC EXPERIENCE WITH:

• Working in a large debt collection environment, high volume and high value
• ERP systems
• Strong telephone skills with high call volumes
• Influencing stakeholders and taking charge of conversationsDealing with escalations in a polite and calm manner

Please refer the Job description for details