Credit Controller

at  Buro Happold

YOUR SKILLS & EXPERIENCE:

As a credit control specialist, you’ll either be a member of the Chartered Institute of Credit Management (CICM) or working toward your CICM qualification.
Your extensive experience in managing receivables and conducting client calls is complemented by excellent written and verbal communication skills.
You’re not only a team player but also adept at independently managing your workload and prioritising tasks to meet tight deadlines. Your proficiency in stakeholder management extends across internal and external levels, and you thrive in collaborative team environments.
Excel is a crucial part of your workday, and you confidently use VLOOKUPs and Pivot Tables to present analytical data.
If you have experience in professional services or construction, that would be advantageous. Alternatively, a diverse background spanning various industries is also of interest.

WE’RE SEEKING AN EXPERIENCED CREDIT CONTROLLER TO JOIN OUR FINANCE TEAM IN BATH ON A PERMANENT BASIS. THIS ROLE OFFERS A HYBRID ARRANGEMENT, COMBINING OFFICE AND REMOTE WORK. YOU’LL NEED TO BE IN THE BATH OFFICE FOR AT LEAST 2 DAYS PER WEEK.

Your responsibilities include effectively managing the UK debt portfolio, adhering to our cash collection cycle, and meeting DSO (Days Sales Outstanding) targets. Additionally, you’ll cultivate excellent working relationships with internal stakeholders, providing collection status insights related to their projects.
As a proactive problem-solver, you’ll handle internal stakeholder queries and external client calls. If you can bring process improvements or best practices from previous Credit Control roles, that would be a valuable attribute in this position.

KEY DUTIES:

• Develop relationships with key external Clients to ensure the successful collection of invoices within credit terms.
• Supportinternal clients (Project Directors/Principals) to advise on collection status relative to their projects.
• Work closely with Credit Analyst to identify potential bad debt in the portfolio.
• Manage the Dunning Process for collection of outstanding monies owed, ensuring complete compliance with policy.
• Ensure the accurate allocation of cash within the portfolio relative to designated portfolio.
• Refer cases for external Debt Recovery Action to the attention of Head of Credit
• Report on status of receivables to Head of Credit and other stakeholders in the business as appropriate.