Credit Controller

at  Clarkson Evans

REQUIREMENTS

· Excellent written and verbal communication skills
· Good IT skills, including the use of Microsoft Excel
· Good organisational, time management and prioritisation skills
· Excellent accuracy and attention to detail
· Ability to collate and communicate facts to resolve disputed issues
· Ability to adapt and learn processes and systems quickly
· Highly motivated, pragmatic, and energetic team player with a positive, determined, driven and can-do attitude
· Ability to work cross-functionally
· Demonstrable commercial acumen, with good understanding of the key elements of the Business
· Ability to achieve set KPIs and targets
· Previous Credit Control experience
· Manage deadlines

· Liaising with customers to achieve timely payment of debt and resolve any issues that result in late payments
· Successful engagement with the Commercial and Production teams to collectively resolve issues that would prevent invoices being raised, issues that could result in unpaid invoices or debt being settled outside of the agreed payment terms
· To be the central point of contact to defend claims for contra charges from Builders, engaging with other departments when required, ensuring all contra charges are logged and resolved
· Responsible for updating Internal Systems and recording information where work cannot be invoiced as standard such as where detached garages are not built at the same time as the plot
· To ensure that deadline dates and payment dates are obtained from Builders and are added to the Billing Schedule
· Requesting credit notes as required and agreed with the Commercial Manager or Heads of Commercial, following the Delegation of Authority process in line with the internal Audit process
· To manage the customer Retention accounts, ensuring these are kept to a minimum by recommending to the Commercial Managers where retention caps (or lower retention caps) would be appropriate, monitoring that caps are adhered to, and chasing retention balances falling due
· To prepare cumulative spreadsheets where required and ensuring these are provided to Accounts Receivable to be sent with the invoices
· Ensure Final Accounts are sent in a timely manner and to action requests from the Commercial Team by updating the Finished Sites Log accordingly
· To prepare aged debt reports to be reviewed with wider Commercial, Operational and Finance teams
· To maintain the Builder Requirements list and ensure this is up to date, so that the Accounts Receivable team are aware of the current requirements
· Responsible for ensuring that appropriate credit management controls are adhered to
· Investigation into reconciliation issues across customer accounts
· Supporting the Credit Assistant with Accounts Receivable duties when required
· Ad hoc duties as requested by the Head of Credit