Credit Controller

at  Deliveroo

YOU WILL POSSESS

• Interpret data from multiple sources accurately and at pace.
• Across a mix of seniority across Finance, Sales and Operations teams Motivated to become a trusted advocate for Credit Control in driving business processes.
• Having an understanding of typical Credit Control and Billing processes is advantageous.
• Previous exposure to NetSuite Excel (can maintain complex spreadsheets) skills at intermediate level

WHY DELIVEROO

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

THE ROLE

Reporting to the Credit and Billings Manager, you will work within a team of four experienced Credit Controllers.You will be based in ourManchester office, where you will be required to work in the office 3-days a week.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Chase debt on accounts across all Deliveroo markets.
• Utilise Credit Control tools including direct telephone calls, email correspondence, reminder letters and statements
• Liaise with the wider finance team, Sales and Account managers to ensure timely customer query resolution and facilitate collection of overdue debts
• Secure client remittance advice to ensure correct cash allocation on debtor accounts
• Reconcile complex customer accounts
• Maintain appropriate reporting to track insights and help create efficiencies.
• Liaise with company partners and suppliers to resolve billing or payment issues, ensuring the information is accurate.