Credit Controller

at  Diageo

Job Description :
Full end to end credit control function

Top Accountabilities:

• Manage relationship with customers
• Manage credit risk (monitor payment behaviour of customers and propose credit limit changes)
• Manage customer ledger (up-to-date information and overdue items)
• Effective Customer engagements on: dispute management, waivers, banking approvals, follow-ups on remittance advice
• Review and resolve open items and reason codes

• Continuously look for process improvements to drive customer satisfaction

• Ensure accuracy with regards to customer masterdata and documentation- review, maintain and update

• Actively promote the CARM/Control agenda and adhere to controls/compliance environment and input to audits

• Managing new account requests including KYC processes
• Credit Releases

KPI’s
- Colletion pas due - CPD
- Debt past due - DPD
- Collection to term - CTT

• Weighted average days to collect - WADtC

• Bad debt provision

• Masterdata (Reviews and Liquor licenses)
• Aged debt 91+ days
• Reason coding
• Credit block %

Worker Type :
Regular
Primary Location:
Waterfall
Additional Locations :
Job Posting Start Date :
2024-07-1

Please refer the Job description for details