Credit Controller - Freelancer

at  IWG Careers

CREDIT CONTROLLER

Location: Flexible, can be hybrid working, home or office based
Why join us? Opportunity to earn a good base salary and a significant performance bonuses, excellent benefits package, in-depth induction and training programme. Work the hours to suit you (either Part time or Full time), we give you the opportunity for career progression in a fast-paced industry and the chance to work for the World’s number one workspace provider.

JOB DESCRIPTION

Collect overdue payments from our customers via the phone.

REQUIRED SKILLS, EXPERIENCE & QUALIFICATIONS

• Good communication skills, persuasive style.
• Results focussed.
• Organised and good time management skills.
• Self-starter who takes direction but needs limited supervision.
• Previous experience of debt collection useful but not essential.

• Manage a portfolio of customers with overdue invoices
• Persuade customers to sign up for automatic forms of payments (direct debit, credit card)
• Flag accounts that require follow up by the (legal) collection team
• Keep track of progress in our collection system
• Deliver against a set of agreed performance targets