Credit Controller

at  George Eliot Hospital NHS Trust

Raise debtor invoices/credit notes on receipt of requisitions from other departments in accordance with the Trusts Standing Financial Instructions and internal office procedures. Notify debtors by letter, email, telephone call or text of upcoming or outstanding invoices. Maintain monthly ledger reports to support resolution of all debts under query. Negotiate payment plans and settlements with debtors, including fixing terms and conditions.
Maintain appropriate recordsin client accounts of interactions, such as payments, queries or resolutions in place. Reply promptly to client questions and concerns received by telephone or via written communication. Responsible for the recommendation and preparation of submissions for the debt collection agency for trace and against debtors who evade or refuse repayment according to the terms and conditions Process irreconcilable debts, as in the case of bankruptcy, to be written off and archived Ensure account statements, Invoices and reminders to be forwarded to clients each month, updating records when necessary. Establish and maintain regular communications with clients to facilitate periodic payments.
Prepare month end summary reporting of top aged debt figures and status for NHS & Non-NHS Work as effectively for all responsibilities during hybrid home / office attendance. For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached

Please refer the Job description for details