Credit Controller

at  Imperial College London

FURTHER INFORMATION

Full details about this role can be found on the Job Description.
This is a full time and 2 year fixed term contract role and you will be based in the White City campus.
For queries about this role please contact Roy Ortiz Gamboa: r.ortiz@imperial.ac.uk

AVAILABLE DOCUMENTS

Attached documents are available under links. Clicking a document link will initialize its download.

• Download: Employee Benefits Booklet.Pdf
• Download: Job Description.Pdf

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.
We reserve the right to close the advert prior to the closing date stated should we receive a high volume of applications. It is therefore advisable that you submit your application as early as possible to avoid disappointment.
If you encounter any technical issues while applying online, please don’t hesitate to email us at support.jobs@imperial.ac.uk. We’re here to help.

ABOUT THE ROLE

We are looking for a Credit Controller to join the Credit Control team at Imperial College. You will be responsible for the timely and effective collection of Imperial College debts relating to Tuition, Research, Commercial and other areas of income. The maintenance of the associated ledger within the College financial system and ensuring that accurate notes are up-to-date on the ledger and strong relationships are maintained with clients.

WHAT YOU WOULD BE DOING

• Liaising with departments, including Research Services, Registry and Donations, to gather the necessary information and paperwork to support the collection of outstanding
• Dealing directly with commercial entities and/or individuals, negotiating payment of outstanding transactions and agreeing the deferral of
• Recovering late payment fees or charges if applicable or reviewing mitigating circumstances for the waiver of charges
• Adhering to the credit collection timetable and ensuring that all customers have been contacted either by letter/ Email or telephone to recover payment and that the system is updated with accurate and timely notes for a detailed account history
• Recommending the use of specialist collection agencies or solicitors for debts outstanding beyond the agreed timetable for payment, ensuring that we have the necessary paperwork to support our claim if legal action is taken