Credit Controller

at  Maybourne Hotel Group

• The Berkeley
• Finance
• Full time
  A fantastic opportunity has arisen for an experienced and passionate Credit Controller to join the Finance team at The Berkeley.
  With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished by leading designers. The Berkeley is perfectly positioned between Hyde Park, fashionable Knightsbridge and the residential neighbourhood of Belgravia. Its signature experiences include the famed Blue Bar, The Berkeley Bar & Terrace, and The Berkeley Café.

ENTRY REQUIREMENTS

Successful candidates for the Credit Controller will demonstrate genuine dedication to The Berkeley and show a commitment to consistent quality in our product and service. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional interpersonal and communication skills.
This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.
We anticipate applicants will have previous experience in a similar role within a luxury hotel environment.

MEMORABLE EXPERIENCES

• Preferential room rates per overnight stay for yourself or your family across Maybourne.
• Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount* across Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children’s Party, etc.)
• Wedding and Baby gifts.
• Retirement functions.
• Terms and conditions apply to all benefits.

As a Credit Controller, you will handle and own all matters relating to customer credit and timely and accurate collection of outstanding debts.
Knowledge of Opera Cloud and Micros is essential.

Main responsibilities of the Credit Controller include, but are not limited to:

• Know and observe the credit policies and procedures as contained in the Credit Manual.
• Maintain a complete alphabetical credit file for each account containing all documentation related to the credit applications, contact details, and invoices (both outstanding and paid).
• Prepare VAT documents for guests to comply with VAT refund requests.
• Ensure accuracy of all invoices sent out ensuring back up is provided to all direct bill accounts.
• Liaise with appropriate departments when invoices are incorrect, ensuring the appropriate departments make corrections in a timely manner.
• Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.