Credit Controller

at  Ogier

We love people who get results by doing things differently, so when we’re looking for a Credit Controller, we’re looking for someone who can drive efficiency across our global teams through ingenuity and process improvement.
Supporting personal opportunity, development and progression is key to our culture and we’re looking for a proactive, analytical thinker, with proficiency in Microsoft Office and a positive, ‘can do’ attitude to take responsibility for ensuring compliance with policies, procedures and effective and timely credit control across all Ogier entities and jurisdictions, ensuring high levels of client service (internal and external) at all times.

Key Responsibilities

• Effective and timely credit control for any jurisdiction as required, but primarily for the Luxembourg jurisdiction
• Supporting the Revenue Manager, attend regular meetings with fee earning team leads to review debt and maintain detailed reports
• Maintain the integrity of Aderant with thorough collection notes, representing actions taken
• Assist with the timely analysis of aged debt with provision of reporting tools, where required
• Assist with WIP analysis to ensure working capital across the Group is utilised effectively
• Provide training and support to assist other employees undertaking credit control activities as required
• Working closely with the revenue team, specifically assisting the Revenue Manager with day-to-day credit control activities
• Design and implement policies and processes, or leverage existing best practices, as required to enhance credit control functionality
• Recommend to management strategies for improving internal processes to maximise productivity, quality of work and minimise revenue leakage
• Respond to miscellaneous queries from fee earners, secretaries and third parties within a timely manner
• Perform all aspects of roles in accordance with policy, procedure and controls
• Develop strong relationships with all Group Finance functions to ensure identification, efficiency and consistent use of best practices
• Demonstrate excellent client service culture with Finance, Ogier and external parties
• Any other relevant matters as determined by the Head of Finance Operations or Finance Director

Skills, Knowledge and Expertise

• Minimum experience of c. 2 years in a similar role with proficiency in the use of Microsoft Office essential
• Experience of credit control within a law firm and intermediate proficiency in the use of Aderant preferred
• Highly diligent with an organised and timely approach to work and strong attention to detail
• Effective and respectful communication, both verbally and in writing, in English and French
• Ability to work proactively and effectively within a team and with minimal supervision
• Analytical and logical approach, with a strong sense of initiative
• Awareness of the importance of the wider commercial environment
• Collaborative approach with excellent client service attitude

About Ogier

• Effective and timely credit control for any jurisdiction as required, but primarily for the Luxembourg jurisdiction
• Supporting the Revenue Manager, attend regular meetings with fee earning team leads to review debt and maintain detailed reports
• Maintain the integrity of Aderant with thorough collection notes, representing actions taken
• Assist with the timely analysis of aged debt with provision of reporting tools, where required
• Assist with WIP analysis to ensure working capital across the Group is utilised effectively
• Provide training and support to assist other employees undertaking credit control activities as required
• Working closely with the revenue team, specifically assisting the Revenue Manager with day-to-day credit control activities
• Design and implement policies and processes, or leverage existing best practices, as required to enhance credit control functionality
• Recommend to management strategies for improving internal processes to maximise productivity, quality of work and minimise revenue leakage
• Respond to miscellaneous queries from fee earners, secretaries and third parties within a timely manner
• Perform all aspects of roles in accordance with policy, procedure and controls
• Develop strong relationships with all Group Finance functions to ensure identification, efficiency and consistent use of best practices
• Demonstrate excellent client service culture with Finance, Ogier and external parties
• Any other relevant matters as determined by the Head of Finance Operations or Finance Directo