Credit Controller

at  Ramsay Health Care

Job Description
Credit Controller
Location: Rowley Hall Hospital, Stafford/ Hybrid working
Hours: 30 hours per week, Full-time, Flexible shift patterns available
Salary: Between £23,000 – £24,500 FTE Prorated (depending on experience) + Benefits
Summary:
Rowley Hall Hospital is one of Staffordshire’s leading private hospitals located in a Georgian listed building in five acres of Rowley Park, only five minutes from the centre of Stafford. The hospital opened in 1987 and currently has 13 bedrooms, all with en suite facilities. By investing in advanced medical technology, the hospital offers a wide range of treatments and services. Two fully equipped theatres with ultra clean air technology are particularly suitable for orthopaedic procedures such as arthroscopy, hip and knee replacement and spinal surgery.
The role:
We have a great new opportunity for a Credit Controller to join our successful and professional team at the Rowley Hall Hospital, based in Stafford. The Credit Controller will be reporting to the Business Administration Manager.
You will be responsible for the credit control processes of the hospital and take a proactive stance to account management. You will be using email, letters and phone calls to contact clients and ensure payment of outstanding invoices whilst assisting with resolving any queries; you will ensure timely posting and full allocation of cash receipts and complete financial reports as required.

Duties include:

• Ensure all debt is paid to the hospital in accordance with agreed targets
• Escalate problem accounts to hospital management in a timely manner
• Ensure timely posting and full allocation of cash receipts
• Complete relevant financial reports as required
• Ensure timely response to all requests for information
• Maintain a database of outstanding debt
• Calculate prices to raise invoices
• Ensure good relations with debtors

Skills & Attributes:

• Previous Administration experience ideally in a Healthcare or data driven setting
• Experience of dealing with payments and invoices
• Ability to speak to all levels of management, external vendors, colleagues and patients professionally at all times.
• Excellent customer service skills - to be provided at all times
• Ability to deal with patients/ customers in a sensitive and professional manner
• Good attention to detail
• Professional and confident communication skills - in person and by phone
• Good computer skills - working on variety of systems
• Ability to work effectively in a team environment and independently as required
• Ability to multi-task
• Accuracy and reliability
• Numerical skills

Benefits:

• 25 Days Leave + Bank Holidays (prorated)
• Buy & Sell Flexi Leave Options
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Flexible shift patterns available where possible
• Enhanced Competitive Parental Leave Policies
• Private Medical Cover with option to add partner & dependants
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Free off-site Parking
• Subsidised staff restaurant
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme available, in partnership with Halfords
• The Blue Light Card Scheme

About Us:
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. “Our employees are Ramsay.” The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it’s a belief that’s as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks

• Ensure all debt is paid to the hospital in accordance with agreed targets
• Escalate problem accounts to hospital management in a timely manner
• Ensure timely posting and full allocation of cash receipts
• Complete relevant financial reports as required
• Ensure timely response to all requests for information
• Maintain a database of outstanding debt
• Calculate prices to raise invoices
• Ensure good relations with debtor