Credit Coordinator

at  Mohawk Industries

Are you looking for more?
At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.
As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

WHAT WE NEED:

The Credit Coordinator is an entry-level contributor that supports the department by completing clerical work and monitoring records. This position involves evaluating credit applications, monitoring credit limits, and collaborating with internal and external stakeholders to ensure effective credit management.

• Gains understanding of company operations and industry trends; assists with identification of potential process improvements.
• Analyze credit reports, financial statements, trade reports, and bank references to make an informed decision on establishing a credit guide.
• Performs data entry to establish and maintain customer account database files; ensures all required information is processed promptly, accurately, and in accordance with established guidelines.
• Research account discrepancies for chargebacks, reconciliation, negotiate payments, and notify and collect payment toward delinquent accounts.
• Collaborate between Credit groups and other areas of the business to determine next steps for customer and provide resolution (Sales, Customer Service, Claims, Logistics, etc.)
• Completes high volume incoming credit calls and collection calls.
• Performs other duties as needed.