Credit Risk Specialist, Collections - MariBank
at MariBank
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 21 Nov, 2024 | Not Specified | 22 Aug, 2024 | N/A | Good communication skills | No | No |
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Description:
JOB DESCRIPTION:
- Design and drive implementation for consumer and SME loan’s collection strategy, including but not limited to workflow design, phone collection, site collection, legal procedure, outsourced management, etc.
- Utilize negotiation skills to resolve delinquency issues.
- Provide debt solution by assisting customer with their debt obligation (e. g. offering restructure or settlement program).
- Utilise available tools and technology to influence customer behaviour with established procedures.
- Ensure proper collection actions including initiate legal actions, liaise with internal legal counsel.
- Manage outsourced debt collection agencies and drive their performance.
- Monitor Service Levels and adherence to policies and standards at debt collection agencies.
- May work with business teams to develop system process improvements and solutions.
- Conduct necessary data analysis and UAT plan, monitor key performance indicators, present findings, and recommendation to senior management.
- Monitor and manage Auto-Dialler system, involving in setting KPI, report monitoring, parameter management, call strategy alignment, initiation and enhancement.
REQUIREMENTS:
- Minimum 2 years of experience in the loan collection or credit risk management area.
- Bachelor Degree and above.
- Excellence communication and negotiation skills.
- Familiar with legal proceedings and debt agencies management.
- Responsible, proactive, adaptable, organised, teamplayer, and results-oriented.
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Financial Services
Accounts / Finance / Tax / CS / Audit
Finance
Graduate
Proficient
1
Singapore, Singapore