Crewing Officer

at  EasyJet

CREWING OFFICER

Location: This full-time role will be based in London Gatwick and will be an average of fourteen shifts per 28 days, the shifts will be 12 hours shifts, comprised of dayshifts and night shifts onsite.
As a Crewing Officer, you’ll be at the centre of a fast-paced 24/7 operation, ensuring crew rosters are always safe, legal, and compliant with FTL regulations and industrial agreements. Reporting to the Senior Crewing Officer, you’ll manage rosters from the day of operation to three days out using the AIMS system, while keeping flights on schedule and the operation running smoothly. We liaise with crew across the network, base teams, FRMS, rostering and training planning and delivery teams, and other ICC teams to ensure On Time Performance and safety are maintained. We also work closely with Flight Ops, Ground Ops, Cabin Services, Performance and Planning, Safety and Security, and Maintenance Operations. Every decision you make balances efficiency, cost-effectiveness, and crew well-being, ensuring flights are not only on time but also running at their best. If you’re ready to make a real-time impact in aviation and thrive in a high-energy environment, this is the role for you!
We asked our Crewing Managers what makes this role at easyJet:
Working for easyJet, particularly in Crewing within Network Control, offers a dynamic environment filled with smart individuals who embody the ’orange spirit’ — a commitment to having fun and bringing positive energy to everything we do. We celebrate individuality and encourage bravery, determination, and a dedication to delivering for our crew and customers every day. easyJet is constantly evolving, finding new ways to achieve shared goals, and building a culture of teamwork and support. The challenges in Crewing are unique, from daily tasks and targets to sudden disruptions caused by weather, aircraft availability, or air traffic control delays. This fast-paced environment requires quick reactions, problem-solving skills, and the ability to thrive under pressure. If you can manage a very high-pressure environment, then this role is the one for you, making it both exciting and rewarding. easyJet values progression and supports your development, offering numerous opportunities within Network Control, including Operations, Customer Disruption, and Flight Planning, alongside support from Training and Quality team, and Hub leads. With a full Senior team and Network Duty Manager on every shift, the department provides plenty of opportunities to learn new skills or progress into senior positions, as easyJet is committed to ‘growing our own’ and equipping you with the tools to achieve your goals.
Requirements of the Role

To thrive as a Crewing Officer, you must have a minimum of 2 years of relevant experience, ideally in Airline Operations within Crewing, Operations, or a Cabin Crew role. This position demands the ability to manage high-pressure situations, providing effective solutions for last-minute crew changes while considering employee well-being. You’ll need to make informed decisions to resolve business issues in ambiguous circumstances and under tight deadlines. With multiple demands and shifting priorities, your ability to stay calm and focused is essential. Strong interpersonal, communication, and influencing skills are key, along with a high degree of personal flexibility and a proactive approach to personal development. Familiarity with EASA regulations and EZY Alleviations is beneficial, as is a strong customer focus and commitment to delivering excellent service. Competency in PC use and Microsoft Office is essential. In this role, you’ll be part of a team that continuously strives for improvement, working together to achieve operational excellence.