Crisis Accommodation Support Worker

at  The Salvation Army

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Are you passionate about supporting your community?
About the role
We are seeking a dedicated Crisis Accommodation Support Worker! You will provide consistent support to young men, women and families with implementation of case management plans. Our Youth Services Program based in Upton Road provides highly supportive & therapeutic youth refuge accommodation to young people & families experiencing significant crisis and homelessness.
About the program

The program works intensively with young people to address issues that contribute to their unique experience of crisis & homelessness, with a particular focus on assisting young people to:

• Develop life and living skills to prepare for independence
• Address issues in relation to health, AOD & mental health
• Promote opportunities to overcome exclusion and isolation
• Explore education pathways and participation
• Work towards long term sustainable housing

All Upton Rd Youth Services staff work within a psychologically informed practice environment and expected to work creatively towards ensuring that the support needs of all young people are the first priority.
The program operates a 24 hour, 7 days per week case management model and all staff are expected to actively participate in the life of the program and in the support of young people residing within.

Responsibilities include

• Provide safe environment for all residents within the refuge setting
• Provide informal support to all clients of the program such as outreach clients in the community
• Work in direction of case management plans to assist young people to attend appointments relating to health, education, justice, and social inclusion
• Complete comprehensive intake and risk assessment for all refuge clients, incorporating adequate assessment of the needs of accompanying children
• Maintain accurate record keeping that meets legislative standards and completed in timely manner
• Ensure safe management of the crisis accommodation program in conducting a comprehensive handover to colleagues

This is a casual position that will work across a range of shifts, including weekends, evenings and active overnight shifts. Salary and conditions are in accordance with the SCHCADS Level 4.

What you will have

• Tertiary qualification in Social Sciences, Welfare or related field with degree qualification preferred
• Relevant experience in Social Service environment
• A current Victorian Driver’s Licence
• A valid VIC Working with Children Check

Benefits working at The Salvation Army

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• Flexible working arrangements
• An attractive salary including NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits ($2650)
• Purchase leave, study leave, Paid parental leave
• Opportunity for training and career development
• Free Onsite parking
• Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefits.
• Novated car leasing, discounts on car hire and purchase.
• Salvos Wellness app and program, including access to Fitness Passport.
• Employee Assistance Program - Independent confidential counselling service

How To Apply
If you’re excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboratio

• Provide safe environment for all residents within the refuge setting
• Provide informal support to all clients of the program such as outreach clients in the community
• Work in direction of case management plans to assist young people to attend appointments relating to health, education, justice, and social inclusion
• Complete comprehensive intake and risk assessment for all refuge clients, incorporating adequate assessment of the needs of accompanying children
• Maintain accurate record keeping that meets legislative standards and completed in timely manner
• Ensure safe management of the crisis accommodation program in conducting a comprehensive handover to colleague