Crisis and Incident Management Lead

at  ABRDN PLC

JOB DESCRIPTION

At abrdn, our purpose is to enable our clients to be better investors.
Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by enabling clients to invest responsibly, it helps us to build a better world.

CANDIDATE REQUIREMENTS

Essential Skills and Experience

• Extensive previous experience of managing the response to disruptive incidents
• Strong presentation skills, with a proven ability to craft and deliver effective training, exercises and briefings to all levels of an organisation
• Excellent writing skills, with previous experience of report writing and developing effective briefing packs for senior collaborators
• Knowledge of threat and risk assessment methodologies

We are proud to be a Disability Confident Committed employer. If you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire. One of our team will reach out to support you through your application process.

IF YOU NEED ASSISTANCE OR AN ADJUSTMENT DUE TO A DISABILITY PLEASE LET US KNOW AS PART OF YOUR APPLICATION AND WE WILL ASSIST.

Job ID R0072318

The Crisis and Incident Management Lead has a vital role in coordinating the efficient operation and ongoing enhancement of the Crisis & Incident Management Framework. Key responsibilities are:

• Coordinate incidents within abrdn, act as Incident Manager, detect and activate; coordinate response and recovery; lead incident closedown and debrief activities.
• Developing Post Incident Reports to capture lessons identified and ensure they become lessons learned by ensuring they are fed into corporate risk management processes
• Developing and delivering challenging exercises and training to abrdn Incident and Crisis Management Teams globally
• Maintenance and continual improvement of Incident and Crisis Management Plans and Playbooks used to assist the incident response process
• Engaging with and nurturing effective partnerships with customers, partners, and team members across all levels of the organisation.
• Development of reports and presentations and attendance at regular forums and steering groups to report on incident management and lessons learned
• Maintenance of abrdn mass communications and Incident Management systems, task planners, document repositories and facilities