Crisis Care Practitioner - Clinical Access Line

at  Nottinghamshire Healthcare NHS Foundation Trust

The access line will provide one number for support and referrals to secondary mental health crisis services within Nottingham and Nottinghamshire and will include all ages. To support and supervise recovery workers taking calls and to assist in making appropriate decisions of signposting. To complete triage assessments of more complex calls using a triage tool to assess the urgency of care that is required. To be able to work alongside partnership agencies and services such as EMAS services and street triage as well as the crisis resolution teams.
To demonstrate expertise in analysing and reflecting upon their own clinical practice and that of others in all aspects of care given to patients in crisis and their families/carers. To work effectively with colleagues from other disciplines as appropriate throughout the assessment and treatment process. To have highly developed report writing skills and be able to make appropriate referrals to other services. Be responsible for providing and receiving highly complex, sensitive distressing and emotional information in relation to health issues.
Developed knowledge of safeguarding procedure and experience in how to manage these situations including advising colleagues where necessary. To work within professional and ethical frameworks established by national bodies such as the Department of Health and the NMC

Please refer the Job description for details