CRM Data Analyst

at  Pape Material Handling Inc

CRM DATA ANALYST:

Do you love ensuring things work right? Do you enjoy working in a team environment? Do you have experience working with CRM systems? If you answered yes, we want to hear from you! Pape’ Material Handling is looking for a CRM Data Analyst to join their team. If you are ready to make a career out of making a difference, then you are the person for this team!
At Pape’, you can count on us to heavily invest in your career through training, resources, and support. We want to see your career flourish, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!

WHAT YOU’LL DO:

As our CRM Data Analyst, you will monitor, validate and enrich all data in our CRM system (Salesforce). This includes assisting in the validation and management of data processes so the data can be used to analyze sales and business functions, sales productivity, and ensure that data integrations with 3rd party software can function as designed.
Additionally, you will manage data governance at the direction of the CRM Manager. You will ensure that data entered by our members meets the data governance plan requirements for the CRM and help to draft an ongoing solution as more data is added through multiple processes. At times you will be asked to provide data files for updates, and assist in targeted market prospecting initiatives.
This is a hybrid remote position and travel to the corporate office is required at times for team meetings. However, the successful candidate must reside in the Papé Groups area of region- the states of Alaska, Arizona, Arkansas, California, Florida, Georgia, Hawaii, Idaho, Montana, Nevada, Oregon, Tennessee, Texas, or Washington.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Analyze how data is coming in and how it needs to be maintained for use in the Salesforce CRM.
• Work on teams with other coordinators, analyst, database administrators and others.
• Perform data validation and storage of various project documents.
• Create and review data governance project documents and make necessary revisions.
• Provide data management updates in all internal and external meetings as required.
• Analyze data for quality improvement purposes.
• Prepare data for reporting, meetings and presentations.
• Ensure data management procedures comply with standard company policies.
• Provide statistical analysis and longitudinal analysis of data.
• Prepare and submit data required for audits.
• Prepare data for the Salesforce CRM from acquisitions.
• Audit and repair the database from data corruption events.
• Additional duties as assigned.