CRM MI Analyst

at  Sigma Connected Group

A bit more about the Opportunity…:
What Being a Part of the Sigma Family Means for You!
Career development and opportunities to apply for internal promotions following your probationary period

Monthly, Quarterly and Annual awards with marvellous prizes

• ️ Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected

  Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint
  Medical Insurance – Covers doctor visits, optometrist appointments and dental assistance, funeral cover, Group Life Cover, which are all Free from the Sigma Family to you
  Transportation Benefits – Accommodate making your travelling journey to work easier with the amazing shuttle services that we offer our employees
  Join communities and collaborate with your colleagues on our internal Social Media platform
  The opportunity to be a part of an equal, diverse and inclusive workplace – all amazing people are welcome in the Sigma Family.
  What amazing People will bring to the role:

MINIMUM REQUIREMENTS:

• You have 2 years’ experience in the capacity of a Performance Analyst or Data Analyst role
• Proven record of delivering improvements
• Advanced Excel (essential)
• SQL and Power Bi experience (essential)
• Effective communication skills (verbal, written and presentation)
• Competent in the use of Microsoft Office
• Experience with presenting to Senior Management
• Enhancing the businesses reporting capabilities
• Analysing data and providing key insights to stakeholders
• Provide insights and recommendations to enable the business to make data-driven decisions
• Proven track record working with CRM and collections data

MI ANALYST – UK BPO

We are currently looking for more amazing people to join the Sigma Family as a MI Analyst in our analytics department. Before we tell you more about this opportunity, let us share why you should join us at Sigma.

• Your title: MI Analyst
• Your salary: Competitive (to be discussed on application)

WHO ARE THE SIGMA FAMILY?

At Sigma, we are different and recognized in May 2023 by the Sunday Times as one of the best places to work. Our mission statement is to #ImproveEverythingAlways and at the heart of this is our People. This is why we are looking for amazing individuals to join and work on behalf of our clients to provide high-level customer service across several industries

You are a person who has a natural ability for staying ahead of trends and making decisions in a fast-paced environment. You take a methodical approach and you understand the importance of meeting deadlines. You are resilient to change, and you thrive when working under pressure whilst always maintaining that can-do attitude! Your reliability and high organisation skills allow you to prioritise tasks within set deadlines, which also displays what a great team player you are! You are able to work on a flexible basis when needed, and you maintain a positive can-do attitude.
Your communication skills are second to none, which allows you to work effectively with stakeholders on all levels, whilst using your initiative and judgement. You take pride in what you do and thrive under pressure.