CRM Officer

at  Leeds Trinity University

Job reference
R0386
Date posted
26/09/2024
Application closing date
Blank
Location
See advert details
Salary
The starting salary will be from £26,038 up to £30,505 per annum in Grade 5, depending on qualifications and experience.
Package
Please refer to the Candidate Information Pack.
Contractual hours
35
Basis
Full Time
Job category/type
Professional

CRM OFFICER

Job description
Do you enjoy delivering personalised communications and campaigns? Are you driven by data and analytics?
Reporting to the Senior CRM Officer, the role will support with planning, coordinating, implementing, and building personalised communications within the University’s Salesforce CRM system. Your role within the Marketing Communications team will be to plan and deliver compelling and targeted communications, including emails and direct mail. You’ll work with stakeholders across the University to create engaging and CMA-compliant content to support student recruitment and will help to provide regular reporting on this activity. The role will also be responsible for enquiry management across a range of channels.
The role is suited to someone with excellent communications skills, attention to detail and the ability to manage multiple projects and deadlines. The ideal candidate will be an experienced CRM professional who can drive new ideas and initiatives. Experience of working in Higher Education and knowledge of issues relating to HE marketing is also highly desirable, as is experience of using Adobe Photoshop.
Hours of work will be 35 hours per week. This role will be located at Leeds Trinity University’s Main Campus in Horsforth, Leeds. Through our agile working framework, there will also be the option to spend some time working remotely, which will be discussed further with candidates at interview.
For an informal discussion about the role, please contact Oliver Wilson, Senior CRM Officer at [email protected]
Closing date for applications: Tuesday 19th November 2024, however we may close earlier if a

Please refer the Job description for details