CRM Support Analyst

at  ERGO

Dublin, County Dublin, Ireland -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate29 Apr, 2025Not Specified29 Jan, 2025N/AGood communication skillsNoNo
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Description:

Ergo is seeking a hands-on CRM Support Analyst (hybrid) with experience of Dynamics 365 CRM for a 7-month fixed term contract with a client based in Dublin 4.
A fantastic opportunity to join a dynamic team in an ambitious organisation.

Responsibilities:

  • Provide first and second-line support for Dynamics 365 CRM issues
  • Find and repair any potential duplicate and erroneous data and ensure data integrity is maintained
  • Assist with configuring and customising the Dynamics 365 platform to meet evolving business requirements.
  • Deliver user training and create documentation to ensure effective system adoption and proper use of features.
  • Engage in stakeholder collaboration to address systems needs and improvements, acting as a liaison between business teams
  • Develop and maintain dashboards, reports, and data insights using built-in tools or Power BI to help stakeholders make informed decisions.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

IT

Diploma

Computer Science, Information Systems, Relevant Field

Proficient

1

Dublin, County Dublin, Ireland