Crop Scout - IPM Specialist

at  Plant Products Inc

WHAT YOU’LL DO:

• A strong emphasis on scouting of greenhouses for biological insects as well as pest insects
• Assist other Ancaster IMP Representatives with scouting and greenhouse visits Recommending a proactive strategy to customers in order to minimize pest populations in crops by helping implement integrated pest management practices
• Assisting greenhouse customers with identifying pest problems and finding appropriate, cost effective and practical solutions
• Responsible for the technical support and sales of biological and chemical pest control products to new and existing greenhouse customers
• Maintaining regular monitoring of the performance of introduced biological pest controls (typically weekly)
• Ensure that a plan is in place to properly service those customers assigned to you during any absence
• Keep management informed of any customer specific issues needing attention
• Keep thorough notes of all activities, and retain records indefinitely, using CMS to enter all appropriate information.
• Monitoring and assisting with bumblebee pollination programs, covering the duties of the pollination technician as needed
• As needed customer training on: pests, pest control products, quality control best practice for our products, scouting best practice etc.
• Responsible for maintenance of technical knowledge on IPM practices and sharing this information with Plant Products colleagues and customers. The source of this knowledge should not be restricted to our suppliers.
• Implementation of pragmatic grower trials for new pest control products and strategies
• Assist with managing customer relationships in collaboration with the sales representatives
• Maintain and expand product sales with current customer base, and seek new business opportunities
• Keep management informed of all changes in market conditions
• Promote the use of registered pest control products
• When it makes financial sense for the customer, promote our line of exclusive or preferred products
• Handling customers complaints as set out in Company Procedures
• Sharing of duties on the Customer Service Desk
• Assist in keeping company contact list updated using CMS.
• Regularly attend industry meetings
• Participate in company meetings as required
• Needs to keep up to date with and conform to all corporate policies and procedures, specifically, but not limited to: Standards of Service, Bio Shipping Procedures, Customer Complaints.
• Maintain a strict code of confidentiality concerning Plant Products business activities and all related affairs including but not limited to knowledge specific to Plant Products customers and their businesses
• Taking any courses/education upgrades as may be required by the company
• Participate in any other company initiatives on an as needed basis
• Work in accordance with company Mission Statement, Employee Handbook and Procedure Manual

WHAT YOU’VE DONE:

• Post-secondary education in related field
• Background in greenhouse industry or previous agricultural experience
• 3 years experience with biological insects in the greenhouse setting