CSOM Clerk – 6-month fixed-term contract
Monday – Friday / 8.30am - 5pm
Salary: £26,000 per year
VF Corporation is looking to recruit 2 CSOM Clerks to work in our order management team. These positions are fixed-term contracts to support with extra volumes during peak. The roles are based in our UK distribution centre in Bardon, Leicestershire
VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
Let’s Talk about the Role
As a CSOM Clerk, you will complete all system and administration processes, in particular securing bookings with wholesale customers and carriers, to enable the DC to successfully despatch outbound wholesale deliveries.
Working as part of the Customer Service and Order Management team, you will conduct a variety of tasks depending on workload and customer requirements.
How You Will Make a Difference
Proactively managing the booking process and ensuring bookings are made on time
Liaising with customer service, carriers and wholesale customers on a daily basis
Updating systems and tools to ensure end to end processes are completed
Ensuring all processes are carried out to standard operating process
Ensuring accuracy in data and reporting – proactively seeking solutions
Working with reports to ensure orders are put into production and delivery deadlines are met
Skills for Success
You should be someone who has previous experience working in a fast-paced environment, in an administration role or similar who is:
Familiar with a Booking System – either Warehouse Management Systems (WMS) or bespoke packages (Shiplog, EDI, Transport etc) – and Microsoft Packages (Excel, Word, Outlook)
An excellent communicator, who is able to relay information clearly to a diverse and multi-skilled supplier and customer base both verbally and over email and Zoom
Of a strong analytical background, able to understand data and work with accuracy
Able to work well to deadlines and manage time to handle multiple tasks simultaneously
Flexible to adapt to business requirements and eager to learn new skills on a regular basis
Committed to the achievement and maintenance of quality and best practice
Previous experience in a distribution centre, in particular an automated eCommerce, Retail and Wholesale environment with significant exposure to Inbound and Outbound Freight and Carrier or Customer Service would be advantageous
What’s in it For You
We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package:
A supportive feedback-based culture where respect and integrity guide us in what we do
An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together
Be part of an iconic lifestyle brand in a multi brand, multi countries organization
Subsidised canteen and break out areas offering complimentary hot drinks
Health Shield membership and access to numerous health and wellbeing initiatives including an on-site gym
25 days holiday plus bank holidays and your birthday off
Smart pension scheme - 8% employer contribution
Free secure onsite parking
A discount card with 50% off on all VF brands
Free to Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you like what you have read and want to join our team then we would like to hear from you!

LI-AN1

R-20240827-002

Please refer the Job description for details