CSR Associate

at  Shell

Store Cashier
Must be 21 or over
We are looking for a vibrant, dependable employee to join our team!

Responsibilities:

• Open and/or close store, following store procedures
• Greet, interact, and monitor customers
• Operate till, price scanner, etc.
• Collect payment from customers (this may include cash, debit, and credit transactions) Dispense change and cash back.
• Verify age of customer if they are purchasing alcohol, nicotine or tobacco products, and lotto
• Maintain the appearance of the store through dusting, cleaning and restocking merchandise on the shelves. Clean store bathroom as needed and scheduled. Sweep and mop floors as needed and scheduled.
• Troubleshoot register and pump issues that may occur
• Follow emergency procedures
• Have current food handlers permit on file
• Other duties as assignedJob Type: Part-time / Full-timePay:Expected hours: 20 to 40 per weekShift:
• Day shift
• Evening shiftWeekly day range:
• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as neededWeekends only
• Ability to commute/relocate:
• Reliably commute or planning to relocate before starting work (Required)Experience:
• Retail sales: 1 year (Preferred)
• Cash handling: 1 year (Preferred)License/Certification:
• Food Handler Certification (Preferred)Shift availability:
• Day Shift
• Night Shift
• Third Shift (24 hour locations)

TECHNICAL SKILLS

• Basic arithmetic
• Reading and writing
• Counting money and credit tickets (If Needed)
• Operating register and other P.O.S equipment- lottery, credit cards
• Collecting data
• Stocking and Cleaning
• Building displays
• Suggestive selling
• Ordering, Checking Merchandise (Shift Ldr)
• Basic use of computer

EDUCATION AND EXPERIENCE REQUIREMENTS:

• 8th grade or equivalent retail experience; strong interpersonal skills
• Satisfactory achievement of company training requirements

PHYSICAL REQUIREMENTS:

• Ability to lift and carry cases of merchandise such as motor oil, soft drinks, beer, bags of ice, and groceries, etc. (Up to an approximate weight of 25 pounds).
• Have the ability to frequently bend, stoop and reach in order to reach safe drops, under and over counter supplies and goods, Make changes to outside reader board, etc. Must be able to use arms above head/shoulder level.
• Climb a ladder or step up to reach supplies in overhead area. Use arms above head/shoulder level.
• Stand for periods up to eight hours.
• Perform maintenance duties as necessary, i.e. cleaning windows, mopping floors, painting, cleaning the lot, cleaning restroom facilities, etc.
• Aid and assist customers at fuel island- Including performing full service duties for disabled customers at the fuel island.
• Operate all safety equipment, i.e. emergency cut off switch, fire extinguisher, etc.
• Operate all store equipment including cash register, adding machine, telephone, coffee dispenser, fountain machine, etc.
• Read and write English.
• Must have the ability to communicate effectively with customers and co-workers.
• Ability to work alone and capable of summoning personal assistance during all medical emergencies.

OTHER REQUIREMENTS

• No felony convictions
  Brand: Shell
  Address: 13075 Worthington Rd. Pataskala, OH - 43062
  Property Description: Pataskala Shell
  Property Number: 5

PRIMARY DUTIES:

It is expected that the Customer Service Representative will demonstrate a high degree of proficiency and consistency in each of the following performance areas: Customer Responsiveness, Technical Skills, Team Player, and Personal Effectiveness. The Customer Service Representative must be highly adaptive and must be able to manage change. The Customer Service Representative must also be supportive of company programs and policies and projects that support to co-workers and direct reports. Greater emphasis will be placed on their performance in developing personnel. Successfully achieving the objectives of the position requires the effective execution of the following responsibilities.

Responsibilities:

• Open and/or close store, following store procedures
• Greet, interact, and monitor customers
• Operate till, price scanner, etc.
• Collect payment from customers (this may include cash, debit, and credit transactions) Dispense change and cash back.
• Verify age of customer if they are purchasing alcohol, nicotine or tobacco products, and lotto
• Maintain the appearance of the store through dusting, cleaning and restocking merchandise on the shelves. Clean store bathroom as needed and scheduled. Sweep and mop floors as needed and scheduled.
• Troubleshoot register and pump issues that may occur
• Follow emergency procedures
• Have current food handlers permit on file
• Other duties as assignedJob Type: Part-time / Full-timePay:Expected hours: 20 to 40 per weekShift:
• Day shift
• Evening shiftWeekly day range:
• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as neededWeekends only
• Ability to commute/relocate:
• Reliably commute or planning to relocate before starting work (Required)Experience:
• Retail sales: 1 year (Preferred)
• Cash handling: 1 year (Preferred)License/Certification:
• Food Handler Certification (Preferred)Shift availability:
• Day Shift
• Night Shift
• Third Shift (24 hour locations