Ct Operations Leadworker I - Todd, Douglas, Morrison

at  Minnesota Judicial Branch

The Seventh Judicial District is accepting applications for one full-time Court Operations Leadworker I for Douglas, Morrison, and Todd Counties. This position is being posted as an internal promotional opportunity available to MN Judicial Branch employees. The candidate selected will have a primary office and will be required to travel regularly to other counties where there is a business need, on average up to two days per week. Mileage reimbursement between counties is provided.
This position involves advanced court operations and case processing work for all areas of Court Administration, with a focus in Criminal, CHIPS, Juvenile, and Jury. The Court Operations Leadworker serves as the subject matter expert and point of contact for staff with regards to Cour Administration case processing. This position is responsible for reviewing work, identifying potential error or next steps as well as providing case processing guidance in compliance with CAPs or other direction; the position needs to be able to identify errors, needs to have a solid understanding of CAPs and possess strong problem-solving skills to provide guidance on case processing. Provides back up and may perform some of the same duties as lower-level classifications as needed.
This classification is not a supervisory classification.
This position will require the ability to work remotely and may allow for some flexible scheduling.
Interviews will be held on Wednesday February 12, 2025.

TYPICAL QUALIFICATIONS:

Below are the past experiences that will lead to success in the role. For education requirements listed, the equivalent number of years of related experience may serve as a substitute.

MUST HAVE MINIMUM QUALIFICATIONS:

• High School Diploma or Equivalent
• Two or more years of experience as a Court Operations Associate OR equivalent experience
• Ability to regularly travel to other 7 th District Locations (Douglas, Morrison, and Todd)

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in related area of study.
• Successful completion of leadership training, e.g., DiA.Experience in Criminal, CHIPS, Juvenile, & Jury

WHY WORK FOR US?

Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another’s growth.

(The position may not include all of the duties listed, nor do the examples cover all the duties which may be performed.)
Perform the full scope of varied court clerical work involved in case processing for Douglas, Morrison, and Todd County Court, utilizing SharePoint, Electronic Filing System (EFS), MNCIS, MNDES, Microsoft Word, Excel, Power Point, Outlook, Adobe, and related computer systems.
Serves as a subject matter expert and resource for all court staff, using advanced knowledge and expertise to work reports, answer questions, address complex or unique case processing situations, and solve problems; accesses a variety of resources to research problems and consults with supervisor and court administrator on identified issues or trends.
Act as the first point of contact for complex matters and procedural resource by providing daily support and direction, as well as responding to questions and resolving issues for administrative and judicial staff. This position needs to readily identify issues with case processing.
Leads, coordinates, and provides work direction to staff in 3 counties which includes reviewing their work for accuracy, compliance, answering case-related and procedural questions, scheduling assignments, coordinating workloads and workflow.
Make recommendations in all 3 counties on workflow, processes/procedures, etc. for improvements in consultation with the supervisors and court administrator.
Develop training schedules for employees, provide initial and ongoing procedural and court information system training to new and existing staff for office related functions; write and maintain procedures and training materials in the area of assignment.
Identify training needs, train court operations staff on procedures; new or changed processed or systems and coordinate with leadership group to ensure consistent and up-to-date training to new team members and ongoing peer-to-peer training.
Prepare and update the training materials for ongoing procedural and court information system used for new and existing staff.
Review new employees’ work for accuracy and provide coaching and training as needed; monitor progress of staff training and work performance.
Proactively maintain knowledge of court policies, processes, and procedures including new and update Court Administration processes. Attend MJB News sessions by district trainers and schedule team meetings to ensure the necessary changes are made to local processes as needed. Consult with supervisors to determine impact and recommend needed changes.
Stay abreast of newly published court operations procedures; compares current processes with recommended or required changes to procedures, policies, and/or processes, and advises supervisor on impact and needed changes.
Responsible to generate, monitor, maintain, and analyze daily/weekly/monthly reports to identify issues, trends, or changes. From the reports to provide leadership with feedback and recommendations.
Serve as a liaison for district/statewide projects. Participate in and provide feedback for special request to workgroup/committees such as statewide PAW groups. Participate in any necessary application or procedural testing. Serve as a subject matter expert (SME) for team members through sharing expertise in advanced court operations work.
Attend, facilitate, and take minutes for team meetings.
Performs additional court clerical duties that may include making deposits and other financial activities, generating operational reports and initiating corrective actions, and preparing statistical and financial reports as required in area of assignment.
Other duties as assigned.