Culinary Operations Support Manager

at  NexDine

NEXDINE HOSPITALITY, one of the industry’s fastest growing Dining & Hospitality providers is experiencing rapid growth throughout the Country and has some exciting career opportunities available within the Greater Boston area.
Want to hear more about our Guiding Principles and what drives us? Apply below!

SUMMARY

The Culinary Operations Support Manager is responsible for serving as the culinary and operations expert within the region including oversight of all aspects of culinary production, purchasing, sustainability, and program development while supporting the opening of new communities within our Business Dining Services vertical.

SKILLS/APTITUDE

• Leadership
• Culinary Acumen
• Performance Management
• Communication Proficiency
• Customer/Client Focus
• Teamwork Oriented
• Collaboration
• Business Acumen
• Presentation Skills

REQUIRED EDUCATION AND EXPERIENCE

• Culinary school certificate or degree or equivalent combination of education and experience
• 5 years of culinary experience

PREFERRED EDUCATION AND EXPERIENCE

• Microsoft Office Suite

REQUIRED ELIGIBILITY QUALIFICATIONS

• ServSafe Certification
• Allergen Awareness Certification (MA)

WHO WE ARE:

We’re NexDine, a fast-growing specialty dining service provider, we’re the “Fresh Idea People”. We offer excellent working conditions, empower creativity, cool technology and of course, great food.
We hire and keep great people! We work as a team and everyone contributes to the success of our business. We want our employees to get excited about making great food while keeping our customers satisfied and coming back for more! We want you to continue to learn new things and also teach others what you know so you too can grow! We empower our people to make the choices that ensure every NexDine customer is satisfied with our services. We all work hard, love what we do and have fun too!
NexDine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other classification protected by law. NexDine participates in E-Verify

• Promote and develop existing programs to enhance new concepts that ensure the highest possible quality of food service.
• Review, recommend, and standardize prices, products and budgetary allotments regarding food purchasing costs.
• May assist with the development of short- and long-term financial goals for units consistent with purchasing objectives.
• Actively engage in preparing meals and other products and verify quality and consistency. Observe service delivery and interact with guests to ensure positive guest experiences.
• Monitor and forecast food purchasing expenses to ensure company goals are met on a quarterly and annual basis.
• Develop short- and long-term operational strategies in partnership with the executive team.
• Lead and manage a highly productive, motivated, and driven team through strong communication, empowerment, reward, and coaching techniques.
• Manage client relationships to maintain client satisfaction and account retention.
• Engage in strategic planning and manage short- and long-term initiatives.
• Assess unit manager leadership performance and provide appropriate guidance and/or recognition.
• Ensure effective engagement with unit managers and consistent flow of information in both directions to reinforce a culture of collaboration, trust, and open communication.
• Establish and monitor meaningful metrics to track operational and leadership effectiveness as well as the impact of programmatic efforts.
• Oversight of high-level client catering events.
• May oversee operational framework for each unit, such as OSHA regulations, work methods and procedures manuals, and federal and state guidelines on personnel administration and ensure all employees understand and maintain the necessary requirements.
• May implement corrective action plans to solve organizational or departmental problems.
• Establish departmental responsibilities and coordinate functions among departments and units.
• May perform other duties and responsibilities as assigned.