Cultural Experience Officer and Senior Cultural Experiences Officer

at  MidCoast Council

Are you looking for the right career and lifestyle move? Do you want to make an impact on the future of the community you live in? Here’s your opportunity to kick a career goal while you enjoy an incredible lifestyle on the beautiful Barrington Coast.

CULTURAL EXPERIENCES OFFICER

Are you a people person with a passion for delivering exceptional customer service? This newly created, dynamic role will see you as the friendly face assisting at our art gallery and entertainment centre. Duties will include working at our box office, helping customers with ticket purchases, enquiries, and bookings. With fantastic front-of-house skills, you’ll engage with the community, handle financial transactions, and find solutions for booking-related challenges. Whether assisting during quieter times or stepping into the lively atmosphere at showtime, you’ll thrive in a role that combines regular box office duties with exciting opportunities to work in our Ovations bar and support shows and exhibitions across our cultural venues.
In addition to this part-time position, we will be considering applications for future opportunities in our casual pool of Cultural Experience Officers.
If you’re ready to bring your customer service expertise to a fast-paced, collaborative, and rewarding environment, apply now and be part of a team dedicated to creating memorable cultural experiences!

SENIOR CULTURAL EXPERIENCES OFFICER

Are you an experienced leader with a passion for delivering exceptional cultural experiences? As the Senior Cultural Experiences Officer, you’ll embrace the responsibilities of the Cultural Experiences Officer while also taking on a supervisory role, empowering our volunteers and cultural experiences staff to achieve their best! Your duties will include ensuring smooth communication across the team, managing rosters, training staff and volunteers, and coordinating front-of-house operations for shows and events across our cultural venues. You will also oversee bar operations such as stock management and inventory at the Manning Entertainment Centre. This role is ideal for a motivated professional with excellent organizational skills, leadership abilities, and a strong commitment to creating memorable experiences for audiences and visitors alike. If you’re ready to take the next step in your career, apply now and help shape the success of our cultural programs!

WHAT YOU’LL BRING

We are seeking enthusiastic, passionate customer service professionals for these positions, who have a genuine interest in the arts and entertainment industry, along with strong administrative and cash handling skills to support front-of-house operations effectively. Flexibility to work additional hours during shows and events will be highly regarded. The successful candidates will require a Working with Children Check and Responsible Service of Alcohol certification (RSA).

WANT TO KNOW MORE?

For questions relating to the position requirements please contact Michaela Kendall, Acting Cultural Activation and Programming Coordinator who is the hiring manager for this role. Michaela can be reached on (02) 7955 7178 or michaela.kendall@midcoast.nsw.gov.au.
For enquiries regarding the application process please contact Josie Reardon, Human Resources Officer who is the HR representative for this role. Josie can be reached on (02) 7955 7328 or at josie.reardon@midcoast.nsw.gov.au.

Please refer the Job description for details