Cultural Mediator- French/Arabic Speaker

at  International Rescue Committee

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
To respond to the identified gaps, IRC established a small presence in Italy. Programs in Italy include Refugee.Info, a web-based information platform, child protection programming targeting unaccompanied children and victims of trafficking, mentoring programs for the socio-economic inclusion of refugee youth, Women Protection and Empowerment (WPE), and education (social-emotional learning and healing classrooms).
Between April and December 2024 IRC Italia works in a joint effort with UNHCR teams to provide support to persons of concerns in key disembarkation areas as well as in reception facilities and informal settlements in Sicily (including the island of Lampedusa) and Calabria.

JOB SUMMARY

We are looking for an Arabic-French speaking Cultural Mediator to join a roving team composed of a Protection and Specific Needs Expert and other cultural mediators. The team will assist newly arrived individuals in Southern Italy, both at disembarkation points and in reception facilities. The ideal candidate will not only provide cultural mediation services but also offer direct support and lead information sessions with a high degree of autonomy.
Under the guidance of the Protection and Specific Needs Expert, the candidate will identify persons with specific needs and facilitate their referral to relevant services available within the area of operation. Additionally, the Arabic-French speaking Cultural Mediator will assist with data collection and contribute to protection monitoring and assessment activities.
.

REQUIREMENTS

• Proficiency in spoken and written Arabic and French, with a good command of Italian.
• Previous experience in cultural mediation and interpretation is strongly preferred.
• Experience providing information sessions to migrants and asylum seekers.
• A solid understanding of the Italian legal system related to international protection procedures.
• Experience delivering psychological first aid and basic psychosocial support.
• Experience working with GBV survivors and (presumed) victims of trafficking.
• Knowledge of survivor-centered, trauma-informed, and child-centered approaches.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and the ability to use digital tools for data entry, research, and problem-solving.
• A valid driver’s license and access to a personal, insured vehicle.
• A predisposition for teamwork, problem-solving, and the ability to foster a proactive environment.
• Excellent communication and relational skills.
• Political and cultural sensitivity, with qualities of patience, tact, and diplomacy.
• Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC Italy.
• Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies
  Standard of Professional Conduct: IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.
  Commitment to Gender, Equality, Diversity and Inclusion: IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting.
  Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
  Equal Opportunity Employer: IRC is an equal opportunity employer and we value diversity and inclusion. We do not discriminate on the basis of race, nationality, ethnicity or tribe, gender, age, religion, caste, sexual orientation, differently abled, geographic origin, marital status, veteran status and cultural background (or any other characteristic protected by law). We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.#Li-Onsite
  Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
  Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures