Curbside Patroller - Transportation - FT (Day/Night)

at  Commissionaires

Commissionaires is a not-for-profit provider of security services that operates across the nation. There are now 15 divisions representing all the provinces of Canada and three territories. Commissionaires Southern Alberta is responsible for providing professional security services for Calgary, Red Deer, Lethbridge, Medicine Hat, and Suffield. We have protected people and property for public and private sector clients from coast to coast for more than 90 years.
We are continually hiring responsible team members who wish to contribute to the security and well-being of Canadians. Commissionaires’ team is comprised of former military, police, and others of all ages. Our employees work in a variety of roles such as General Security, Alarm Response, Concierge and Support to Law Enforcement, and Support to Government.
As part of our ever-expanding work force, we are looking for a Curbside Patroller YYC

POSITION SUMMARY

The candidate is responsible for monitoring and patrolling the curb perimeters to ensure integrity, inspect and secure gates, conduct frequent patrols of critical infrastructure areas, and report any suspicious activity to Operations Centre.

SKILLS, ABILITIES & EDUCATIONAL REQUIREMENTS:

• Must hold a high school diploma or GED equivalent.
• Must always hold and maintain a Transportation Security Clearance (RAIC) for the duration of the Contract.
• Must possess a Valid AB Security License.
• Must hold an Emergency or Standard First Aid certificate.
• Must hold a Class 5 (non-GDL) Driver’s License.
• Personnel are expected to be physically able to perform the job assigned to them.
• Maintain a high level of radio proficiency.
• Required to be able to communicate effectively in written and spoken English, additional languages are considered an asset.
• Formal education sufficient for effective communication, including reading, writing and comprehension and effective decision making as required by the position.
• Clear and concise radio communication skills, as set out by the Restricted Operators Certificate – Aviation (ROC-A)

Monitoring the departures and arrivals level of the curbside.

• Maintaining a presence on the curb in areas of high vehicle/passenger traffic.
• Educating and directing members of the public to established pick up/drop off areas.
• Ensuring vehicles and baggage are not left unattended at the curb.
• Providing a diplomatic, customer-centric service to passengers by helping to resolve issues.
• Provide assistance to persons with disabilities by engaging YYC Ambassadors

Patrolling the curbside areas for suspicious activity. This includes:

• Maintaining Patrols of curbside (1 full patrol of arrivals and departures level, from Door 1 to 17, per hour)
• Engaging unwanted guests/loiterers and following procedure to ensure their departure from the airport property.
• Cooperating with terminal patrollers, airside supervisors and the Security Operations Centre to address potential security risks, maintenance or facility issues, or other suspicious activity (e.g.: vehicles that are not here travel or work purposes (e.g.: ‘stunt’ drivers, drivers filming the area, unattended vehicles, etc.)