Curriculum Manager (m/f/d) - Spectroscopy

at  Agilent Technologies Inc

JOB DESCRIPTION

Agilent encourages and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Want more information on Agilent? Check out www.agilent.com!
Agilent Learning Services seeks a dynamic scientist to join our team. In this role, you will be the global point person for Atomic and Molecular customer training development. Apply your industry knowledge and understanding of our customer’s strategic business goals to identify, develop, and deliver technical training solutions and a complete curriculum for Agilent Spectroscopy instrumentation, software, techniques, and workflows.
You will collaborate closely with customers, contractors, and internal organizations to design, develop, and facilitate the transition of customer learning solutions to the global delivery teams while maintaining oversight of training quality and customer acceptance. You will also develop online and virtual training for our global customer base.

QUALIFICATIONS

• Bachelor’s, Master’s or PhD Degree in a related field, e.g., analytical chemistry
• Several years of relevant work experience; including specific experience working in/around regulated laboratory environments
• Experience with Agilent ICP-MS instruments and systems required.
• Practical Agilent ICP-OES and ICP-MS troubleshooting and maintenance experience.
• Practical experience with Agilent GC troubleshooting and maintenance.
• Excellent English writing and communication skills
  On a personal level, you are self-directed and motivated to work with a remote team. You show curiosity, eagerness and you are able to research and apply yourself to new instrumentation, at times with a minimum of formal training.

• Designs and develops education solutions for instructor-led, virtual training and online eLearning using instructional design principles. Training material may include laboratories, lectures, eLearning modules, eManuals, assessments, videos, webinars, and animations.
• Collaborates with a cross-functional team of experts to resolve appropriate curriculum and course content including product support, product managers, regional specialists, customers, and industry leaders.
• Adheres to training development standards, guidelines, quality, and regulatory requirements as indicated by the Learning Service’s product life cycle.
• Maintains a high level of Spectroscopy technical expertise, especially in the areas of ICP-MS and ICP-OES.
• Project manages education product development with vendors and consultants.
• Supports the deployment of courses to the local delivery organizations to ensure a seamless transition from R&D to delivery.
• Delivers select training through a variety of mediums including video and virtual modalities.
• Leads and participates in various projects to support improvements in the development and delivery function of the customer education business, i.e. testing new forms of delivery.