Custodial Services Supervisor

at  University of Michigan

JOB SUMMARY

The Custodial Services Supervisor is responsible for assisting in managing the daily custodial operations within the institution to ensure a safe, clean, and well-maintained environment. This
role involves supervising custodial staff, managing schedules, conducting inspections, and coordinating with various departments to meet the cleanliness standards of the organization.

REQUIRED QUALIFICATIONS*

High school diploma or equivalent; coursework in facility management or a related field is preferred.
Minimum of 3-5 years of custodial experience, with at least 1-2 years in a supervisory role.
Strong leadership and team management skills.
Excellent organizational and time-management abilities.
Effective communication and interpersonal skills.
Proficiency in using custodial equipment and cleaning techniques.

RESPONSIBILITIES*

Responsibilities include, but not limited to, the overall performance and function of the UM-D Midnight Custodial staff; the response to any emergency situations on campus; the reporting and follow up to the conclusion of any requests or issues brought forward; the reporting of any maintenance issues and assigned event preparation; and the inspection and validation of compliance of contract cleaning companies.

SUPERVISORY DUTIES:

Supervise, train, and evaluate custodial staff; provide guidance and direction to ensure tasks are completed efficiently.
Develop and manage work schedules to ensure adequate coverage; adjust shifts as necessary to meet operational needs.
Conduct training sessions on cleaning methods, safety protocols, and proper equipment usage.
Conduct performance evaluations and provide feedback; address performance issues promptly and administer disciplinary actions if required.

OPERATIONAL DUTIES:

Conduct regular inspections of facilities to ensure cleanliness standards are met; identify and address areas needing improvement.
Maintain inventory of cleaning supplies and equipment; order new supplies as needed and ensure proper usage and storage.
Address and resolve any custodial or maintenance issues promptly; respond to emergency cleaning requests.
Ensure staff compliance with organizational policies, safety regulations, and health guidelines.

ADMINISTRATIVE DUTIES:

Maintain records of staff attendance, work schedules, inspections and custodial activities; prepare reports as required.
Assist in developing and managing the custodial budget; monitor expenses to ensure they align with budgetary constraints.
Liaise with other departments to coordinate cleaning schedules and address specific custodial needs; communicate effectively with all levels of the organization.