Custody Operations Analyst

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

We are seeking a highly motivated and detailed-oriented Fund Custody Specialist to join our dynamic team. In this role you will be responsible for processing a high volume of variable transfer request while adhering to strict service level agreements.

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent work experience or
• Associate’s degree and four or more years of relevant experience

PREFERRED SKILLS/EXPERIENCE

• Proven ability to work under pressure and manage a high volume of request effectively
• Ability to multitask and meet established deadlines in a dynamic work environment
• Demonstrated analytical, problem-solving, decision-making, and organizational skills
• Effective customer relations, interpersonal, and verbal and written communication skills
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications, Cash System, Arcaria System, and CSSC System These are US Bank related applications so not worried about those for external

Team Culture:

• Join a team and organization committed to fostering both professional and personal growth and development opportunities.
• Enjoy the convenience of Free onsite parking.
• The chance to be part of a dynamic team in Milwaukee, WI.

KEY RESPONSIBILITIES:

• Managing fund custody operations, processing transactions for cash and including wires, checks, ACH, and transfers within a Service Level Agreement.
• Interpret and prioritize request from emails forward by Admin team often requiring careful analysis to determine clients need.
• Delivers a high level of customer service and is responsible for the identification of and minimization of risk in the control environment, process efficiency and effective customer issue resolution.
• Handling a high volume of request and coordinating efforts between a team.
• Accountable for the completion of daily processing activities as each day presents unique challenges with no standard request format.
• Collaboration effective with team member demonstrating strong engagement and team work.
• Assigned additional projects as needed.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la