Customer Account Support Specialist

at  Agropur

Ontario, Ontario, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Jan, 2025Not Specified23 Oct, 2024N/AGood communication skillsNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

Responsibilities:

  • Financial forecasting & support on monthly / quarterly / annual JBP plans with customer.
  • Build sales trend models, identify gaps, and provide insights to BDM on strategic plans (seasonal strategies / promotions / new listings / markdowns reduction strategies / Profit Gap) to present to customer.
  • Provide forecast recommendations to BDM for internal teams (Demand Planning / Customer Collaboration) & customer.
  • Document & complete postmortem / COE analysis on promotions & seasonal programs and provide strategies & recommendations
  • Develop and maintain dashboards to track customer POS & Ecomm Sales data (including customer profitability & losses & margins)
  • Provide insights & findings to BDM
  • Generate ad-hoc reports & sales tracking data relating to changing business needs.
  • Provide customized reporting and recommendations in support of ongoing business decisions or initiatives.
  • Support & influence customer and internal teams to achieve sales goals.
  • Manage multiple projects and provide analytic data to internal teams & customer.
  • Work closely with Customer Collaboration teams to achieve inventory goals and assist to close inventory gaps.
  • Provide administrative support to BDM for customer specific forms & request (Item Creation Forms / Item Maintenance Forms / Pricing Forms)
  • Attend customer meetings to provide support to BDM and Customer Collaboration team.
  • Build a trusting relationship with internal & external team members.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Graduate

Relevant Field

Proficient

1

Ontario, Canada