Customer Accounts Specialist

at  Clarion Housing Group

Salary: £33,018 - £38,325 per annum
Hours: 36 per week
Contract Type: Permanent
We’re excited to announce that we’re seeking several experienced Customer Accounts Specialists to join our team based in Croydon. As a Customer Accounts Specialist, you’ll play a key role in supporting the delivery of our income management service and policies. This role aims to maximise rent collection and minimise financial hardship for our customers across the entire group.
We’re looking for people who are target-driven, have a strong track record in delivering high-quality service, and have excellent communication skills. You’ll need to be able to adapt well and be confident in dealing with difficult situations. In addition, you’ll present cases in court, so excellent written communication skills and proficiency in mathematical calculations are a must.
Ideally, you’ll have a housing background, GCSE Maths and English Grade C or equivalent, and proficiency in MS Office packages. You’ll also need to be able to travel extensively across the region to remote locations where public transport may not be available.
If you’re looking for a challenging and rewarding opportunity, we’d love to hear from you. Apply now to join our team!
As you can imagine, the full job description includes lots more detail so do check it out before applying –
Customer Accounts Specialist
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Salaries are just the starting point. Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more
here.
Closing Date: Monday 28th October 2024 at midnight.
Interviews will be held w/c 4th November 2024.
Applicants must be able to travel across the region, including journeys to court and evictions as required.
In the event that we receive a high volume of applications, we reserve the right to close this advert early.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment

Please refer the Job description for details