Customer Advisor - Cambridge

at  RM Williams

SKILLS AND EXPERIENCE:

• At least 1 year experience within a fashion or footwear retailer
• Proven ability to meet and contribute to sales targets
• Ability to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories
• Excellent communication skills when interacting with customers, managers and coworker

KEY RESPONSIBILITIES:

• Contribute to setting high standards for customer service and sales, serving as an R.M.Williams role model.
• Deliver visual excellence through implementation and daily maintenance of store visual standards, to create the best store environment and presentation of our products.
• Exemplify excellence with our Signature Service, welcoming every customer into the R.M.Williams experience.
• Actively engage in selling products on the shop floor and participate in all company promotions and activities as required, contributing to achieving daily, weekly, monthly and yearly sales targets.
• Staying informed about new products, promotions, and company policies to better assist customers.

This dynamic and multi-faceted role will call for passionate, curious individuals who thrive in a growth, team and customer-centric environment. Customer Advisors will have:

• Previous experience working in a retail environment, preferably within a premium retailer.
• Proven ability to meet and contribute to sales targets and KPIs.
• Ability to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories.
• Excellent verbal and written communication to interact effectively with customers and team members