Customer Advisor

at  Lookers

Paisley G52 4UB, , United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate10 Feb, 2025GBP 22000 Annual10 Nov, 2024N/AInterpersonal SkillsNoNo
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Description:

SKILLS & COMPETENCIES

  • Excellent communication and interpersonal skills.
  • Strong teamwork and organisational abilities.
  • Ability to work in a fast-paced, target-driven environment.
  • Awareness of industry standards and data protection regulations.

How To Apply:

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Responsibilities:

ABOUT THE ROLE

Join our dynamic team as a Customer Advisor, where you’ll play a key role in delivering an exceptional customer experience for Lookers. Working closely with our dealership sales and aftersales teams, you’ll drive bookings and appointments while upholding the brand’s high standards.

KEY RESPONSIBILITIES

  • Book service, MOT, and maintenance appointments, with a focus on customer retention and upsell opportunities through inbound and outbound calls.
  • Respond promptly and professionally to all customer sales enquiries via phone, email, and live chat.
  • Meet and exceed customer service expectations by maintaining strong relationships with customers and adhering to all brand and manufacturer standards.
  • Utilise Lookers’ technologies to enhance efficiency and customer satisfaction.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Paisley G52 4UB, United Kingdom