Customer Advisor

at  Pavers

ABOUT US

Pavers has proudly been established for over 50 years, flourishing as a successful and highly profitable family-run footwear retail business, with a robust presence across the UK and Ireland. We operate over 190 stores, including the renowned Jones Bootmaker and Herring Shoes brands and are continually expanding our store network. In 2021, we were honoured to be recognised as one of the Top Retailers to work for in the UK by Best Companies, holding a top 5 place since 2023 and have maintained a prestigious 3* world class employee engagement in 2023 and 2024. We remain committed to doing the right thing by our people and the planet.
As the first major retailer to achieve Carbon Neutral status in 2021, we continue to uphold this status annually, showcasing our unwavering dedication to sustainability. Through the Pavers Foundation, we have contributed over £2.2 million since 2018, supporting vital causes in health, education, and community sectors.
Our supportive family environment fosters exceptional job satisfaction, ensuring our colleagues are well-cared for. We firmly believe that by investing in our people, we provide the best service to our customers.
If this sounds like the kind of business you’d like to join, we’d love to hear from you - please apply today for the role of Customer Advisor

• Deliver exceptional customer service
• Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process
• Be self-aware, being able to question, learn, and take responsibility for yourself
• Be a team player, maintaining a friendly, engaging, and positive attitude
• Maintaining general store standards & cleanliness
• Support the maintenance of product placements and stockroom