Customer Advisor

at  The AA

THIS IS THE JOB

Job Title: Customer Advisor
Location: Oldbury
Salary: £25,700 (including shift allowance) plus bonus potential up to £2k p/y post probation
Contract: Full time – permanent
Shift Pattern: Rotating shift pattern covering 365 days of the year working 6 days on, 3 days off
Start Date: 7th October 2024
Interview Dates: 2nd-18th September 2024
Are you looking to excel in your career and work for the biggest name in the automotive industry?
We’re recruiting for Customer Advisors to support our roadside heroes in rescuing the public during times they need us most.
You’ll be working in a fast paced, friendly environment where you’ll be taking around 100 calls a day, ranging from updates and changes to policy’s to arranging a patrol to rescue a family from the M4!
As you can understand, some calls you answer could involve complexities or vulnerable and distressed customers, so our in-depth 4 week training period will ensure your confident to provide the best solution to every customer, every time.